Refund Policy

At KabulTrip, we are dedicated to delivering exceptional service and ensuring transparency in our refund practices. Our policy is designed to protect both our customers and our partners.

Refund Eligibility

• Refunds are subject to the fare rules and cancellation policies of the airline or service provider.
• Promotional or discounted fares may be non-refundable.
• No refunds are provided for no-shows or missed flights without prior notice.

Processing Time

• Approved refunds are typically processed within 3–7 business days following confirmation from the airline.
• Delays may occur depending on bank processing times or external factors.

Applicable Fees

• Service charges, transaction fees, and payment gateway fees are non-refundable.
• Any penalties imposed by the airline will be deducted from the refund amount.

How to Request a Refund

To initiate a refund, please email us at contact@kabultrip.com with the following details:

• Booking reference number
• Passenger name
• Reason for refund request

Need Help?

Our customer service team is available to assist you with any questions or concerns related to your booking. We strive to provide timely and courteous support at every step.

You can also reach us via WhatsApp at:
+45 51 97 97 97