At KabulTrip, we are committed to providing clear, fair, and transparent refund handling for all flight and travel bookings made through our platform. All refund requests are processed strictly according to airline policies and international travel regulations.

1. Refund Eligibility

• Refunds depend entirely on the airline’s fare rules and cancellation policies.
• Some fares (especially promotional or discounted tickets) may be non-refundable.
• Partially refundable tickets may involve airline penalties and service fees.
• No refunds are issued for no-show passengers unless permitted by the airline.

2. Airline Cancellations or Schedule Changes

If the airline cancels your flight or makes major schedule changes:

• You may receive a full refund, or
• A free rebooking option (depending on airline rules).

3. Refund Processing Timeline

• Once the airline approves your refund, KabulTrip processes it within 3–7 business days.
• Bank or payment provider processing may take an additional 5–14 days.
• Some international airlines may require up to 6–8 weeks for final settlement.

4. Non-Refundable Charges

• KabulTrip service fees
• Payment gateway charges
• Convenience and processing fees
• Airline cancellation penalties

These fees are deducted from the refund amount where applicable.

5. Refund Method

Refunds are always issued to the same payment method used at the time of booking for security reasons.

6. How to Request a Refund

To initiate a refund request, please email us at:
contact@kabultrip.com
Or reach us via WhatsApp at:
+45 51 97 97 97

Include the following details:

• Booking reference number
• Passenger full name
• Reason for refund request

7. Need Assistance?

Our support team is available to assist you with any questions regarding refunds or cancellations.

WhatsApp Support:
+45 51 97 97 97

Thank you for choosing KabulTrip. We strive to make your booking and refund experience simple, safe, and transparent.